Shipping Policy

Mountain View Nursery delivers plants throughout selected regions of New South Wales and the Australian Capital Territory via scheduled delivery runs.

Delivery eligibility is determined by our delivery zone map. If your address falls within the shaded area on the map, we can generally deliver to you, even if your postcode or town is not specifically listed.

Delivery Areas, Fees & Schedules

Delivery fees, order minimums and delivery schedules vary depending on location and may change from time to time.

For the most up-to-date information, including delivery areas, fees and schedules, please refer to our Delivery Areas page.

Important Delivery Information

• Delivery eligibility is determined by our delivery zone map.

• Town names and postcodes provided throughout the Delivery Areas page are intended as a guide only and may not reflect exact delivery boundaries.

• Please check your delivery zone before placing your order to ensure your order meets the minimum requirement for your location.

• If you are unable to complete checkout, your order may not currently meet the minimum requirement for your delivery zone.

• Delivery schedules may occasionally change due to weather conditions, public holidays, vehicle maintenance, road conditions, driver availability or other operational requirements.

• Certain plants, bulk quantities and rare varieties may require additional growing or sourcing time.

Our team will generally confirm availability and provide an estimated timeframe within five (5) business days of receiving your order.

Please allow up to twenty-one (21) days for certain orders.

Delivery Instructions

To help us ensure a smooth delivery, please provide:

• Clear delivery instructions;

• A valid contact phone number; and

• Any information that may assist our drivers in safely accessing your property.

Planning Your Project

We recommend waiting until your plants have arrived before booking landscapers or scheduling planting, as delivery timeframes may occasionally change due to circumstances outside our control.

Need Assistance?

If you experience any issues using our online store or have questions regarding delivery, we're always happy to help.

📧 contact@mountainviewnursery.com.au

📞 0483 939 905